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Xorianous.com Privacy Policy

At Xorianous Limited, we are always striving to protect the privacy of our Members' personal information. This is a legal document that sets out how Xorianous Limited handles data which identifies you. You should read it in conjunction with the Xorianous Limited Terms and Conditions, of which this Privacy Policy forms part.

1. Emails from Xorianous Limited.

Probably the biggest concern of our members is how Xorianous Limited will use your email address to communicate with you. Our policy for emailing our members is as follows:

Services Emails. Xorianous Limited is 100% against SPAM emails and we will never send unsolicited emails to you. There are however some emails that we will need to send you to provide you with a good Xorianous.com service. These include notifications that you have a message from a ‘Full Member’, reminders about your membership expiring, guides on how to use the site, and account activation/upgrades. A full list of the types of emails you will receive to help you use the service most effectively (which we call Services Emails) are shown below:

  • Activation Email - The email we use to verify your email address when you first register or upgrade your account
  • Payment Receipt - This is sent when you upgrade to Full Membership
  • Renewal Notices - These remind you to renew your Full Membership
  • Key Service Messages - If we need to notify you about changes or additions to the services
  • New Message Notification and Reminders - When you receive messages from Full Members
  • Service Suspension Notices - If you break the Terms & Conditions
  • Abuse Messages - Status updates for when you report abuse to the system, or if you have been reported for abusing the system 

2. Information gathered and tracked.

Information gathered on registration. When you register for the Xorianous Services, you provide your name, date of birth, gender, Current Country and City/Town, telephone number, your Mother’s Last name, Father’s Last name and from one to four Villages.

3. Sharing and use of information

Xorianous Limited, and (where relevant) our credit card processing agents, will not supply your personal data to a third party for commercial exploitation - thus, you can rest assured that we will not sell the lists of our Members' email addresses to a third party; and the only circumstances in which we will provide any of your personal data to a third party for non-commercial purposes are those contained in this Privacy Policy.

Registration Information. Once a Member selects the villages they belong to the Registration Information held for that Member, except for the email address and telephone number, will be available to, and searchable by, users of the Xorianous.com Services.

Emailing through Xorianous.com. Xorianous.com never directly makes your email address available to anyone on any screen of the Xorianous.com Services. The only legitimate way of making contact with another member is for a Full Member to enter a message that is sent within an internal messaging system developed by Xorianous Limited. Xorianous.com will send an email for the recipient to their email entered upon registration notifying them that they have a new message. The Member can then and collect the email when logged in to their Xorianous.com profile. Members may check and (if required) change the email address we hold for them at any time through “My profile”. Members' should not enter their personal email address on any other part of the system including and State noticeboards. Sent and received email may appear in a Member's Inbox on the Xorianous.com Services for a maximum of 6 months after which they will be deleted.

Advertising. The Xorianous.com Services may include interactive advertising for other businesses. We may use, and provide to third parties, anonymised demographic data provided by Members to target this advertising more appropriately.

Credit Card information. There has been a lot of publicity about Credit Card security on the Internet so we use Worldpay plc and Paypal as our payment providers. Both operate a secure server, to process our credit card payments. They encrypt Members' credit or debit card information and authorise payment directly. This means that Members' full credit card details are never revealed to us. Worldpay plc and Paypal may transfer to, process and hold your credit card information in countries either within or outside the European Economic Area in connection with performing their duties.

Changes in Xorianous Limited business. If all of the assets which Xorianous Limited uses to operate its business (or substantially all of them) are acquired by a third party, we may transfer personal data we then hold to that party so that the acquirer can continue to provide the Xorianous.com Services.

Place of processing. The personal information held by us is held on and processed by computers situated in the United Kingdom.

4. Security

We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains each Member's responsibility:

- to protect against unauthorised access to his/her Details;

- to ensure no-one else uses the Xorianous.com Services on that Member's machine while it is "logged on" to the Xorianous.com Services;

- to log off or exit from the Xorianous.com Services when not using it; and  to keep his/her password secret.

5. Removing yourself from the Xorianous.com Services

You may have your registration details removed at any time. To remove yourself please click here and we will remove all Your Details.

6. Disclosure for legal reasons

We reserve the right to communicate such of a Member's personal information as we hold to third parties which seek the disclosure of it, and which make a legally-compliant request for its disclosure.

7. Data Retention Period.

We will retain your personal data only as long as is necessary for the purposes to which you consent under the Xorianous Limited Terms and Conditions and this Privacy Policy, or as is required by applicable law, and then we will delete it.

8. Contacting Xorianous.com

If you have any questions about this Privacy Policy, the practices of the Xorianous.com Services, or your dealings with Xorianous.com, you can contact us here. You can also use this address if you wish to request from Xorianous.com a copy of the personal data we hold about you or a description of that data. Please note that by law we are entitled to charge you a small sum for providing this information.

9. Links to third party sites

The Xorianous.com Services contain links to other sites. Xorianous Limited is not responsible for the privacy practices, or the content, of those web sites

10. Data Protection Information

You can obtain further information about data protection laws by visiting the Information Commissioner's website at www.dataprotection.gov.uk. You can search for our Data Protection Notification there, should you so wish.

11. Changes to this Privacy Policy

If we change this Privacy Policy, we will notify you of the changed document in the same way as we notify changes to the Xorianous Limited Terms and Conditions.
 
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